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1-855-562-8853 (TTY/TDD 711)
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Have questions?
Call us
We are available 7 am to 8 pm, seven days a week. These hours may change during holidays — see below.
Toll-free
1-855-562-8853
TTY/TDD: 711
Our offices are closed on the followingholidays in 2024:
| Closure date | Holiday |
| Jan. 1 | NewYear’sDay |
| Jan. 15 | Martin Luther King Jr.Day |
| May 27 | MemorialDay |
| July 4 | IndependenceDay |
| Sept. 2 | LaborDay |
| Nov. 28 | Thanksgiving |
| Dec. 25 | Christmas |
Email us
You can send us an email at customer.service@sharp.com and we will get back toyou.
Message about in-office visits
Due to COVID-19 restrictions, the Sharp Health Plan office is not open to visitors at this time. Thank you for your understanding as we work to ensure everyone remains healthy and safe.
Get behavioral health support
For 24/7 crisis intervention and urgent mental health support, please call Magellan at 1-844-483-9013 (TTY: 711).
If you or someone you care about is experiencing a suicidal or mental health crisis, please call or text the Suicide and Crisis Lifeline at 988 or dial 1‑800‑273‑TALK (8255).
Pharmacy and prescription drugs
Our Medicare prescription helpline is available 24/7, supported by our partner CVS Caremark®. Call 1-855-222-3183 (TTY: 711) for any questions.
Get language assistance
Get the interpretation services you need for clear communication. You may request an interpreter by calling us at least three days before a scheduled appointment at 1-855-562-8853 and letting us know your preferred language.
Sharp Direct Advantage is offered by Sharp Health Plan. Sharp Health Plan is an HMO with a Medicare contract. Enrollment with Sharp Health Plan depends on contract renewal. Read the full disclaimer.
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Page Last Updated: 5/28/2024
