What should I do if I can’t pay my credit card bills? | Consumer Financial Protection Bureau (2024)

Many card companies are willing to work with you to change your payment if you’re facing a financial emergency.

What steps can I take to manage my credit card bills?

Here are a few steps you can take to get your credit card bills under control.

1. Add up your income and expenses

Look for ways to cut costs. If you can’t find enough to pay your minimum payment, decide how much you can afford to pay.

2. Call your credit card company

When you talk to your credit card company, be sure to clearly explain:

  • Why you can’t pay the minimum
  • How much you can afford to pay
  • When you could restart your normal payments
  • What new payment amount you are requesting and for how long

3. Consider credit counseling

If you need more help, credit counseling organizations can work with you on managing your money. Many credit counseling organizations are nonprofits. Before you sign up, ask if you will be charged, how much, and what services will be provided.

4. Watch out for debt settlement or debt relief companies

For-profit companies often advertise that they can arrange reductions in your debts or settlements of your debts, for a fee. Some of them charge up-front fees in return for promising to settle your debts. A debt settlement company is not allowed to collect fees before settling or resolving your debt. Other warning signs include:

  • Guaranteeing they can make your debt go away
  • Telling you to stop communicating with your credit card company
  • Telling you to stop making your minimum payments
What should I do if I can’t pay my credit card bills? | Consumer Financial Protection Bureau (2024)

FAQs

What should I do if I can’t pay my credit card bills? | Consumer Financial Protection Bureau? ›

If you can't pay your credit card bill, it's important to act right away. Contact your credit card company immediately. Many card companies are willing to work with you to change your payment if you're facing a financial emergency.

What can I do if I can't pay my credit card bill? ›

If you can't pay your credit card bill, it's important to act right away. Contact your credit card company immediately. Many card companies are willing to work with you to change your payment if you're facing a financial emergency.

What happens to credit card debt if you can't pay it? ›

Your lender will contact you to demand the missing payments are made. Then if you don't make the payments they ask for, the account will default. And if you still don't pay, further action may be taken, such as employing debt collection agents to recover the money you owe them.

Can a bank sue you for not paying a credit card? ›

If you default on your credit card debt and are unable or unwilling to work out an arrangement with your credit card company, you risk being on the receiving end of a debt collection lawsuit. Getting sued by a creditor or collection agency can be an unsettling experience, especially if you don't know what to expect.

How to stop paying credit cards legally? ›

Legal Ways to Cease Credit Card Payments
  1. Debt Settlement. Debt settlement is a process that involves negotiating with creditors to pay less than the full amount you owe. ...
  2. Debt Management Plan (DMP) ...
  3. Bankruptcy.
May 31, 2024

How to pay off credit card debt when you have no money? ›

  1. Using a balance transfer credit card. ...
  2. Consolidating debt with a personal loan. ...
  3. Borrowing money from family or friends. ...
  4. Paying off high-interest debt first. ...
  5. Paying off the smallest balance first. ...
  6. Bottom line.
Apr 24, 2024

What if I don't pay my credit card bill for 3 months? ›

If you do not make the payment after a stipulated period, they will close your account and report the default to the credit bureaus. This period may vary from one credit card provider to another. This tends to impact your credit score and it will be difficult for you to get approved for loans in the future.

Is there forgiveness for credit card debt? ›

Credit card companies rarely forgive your entire debt. But you might be able to settle the debt for less and get a portion forgiven. Most credit card companies won't provide forgiveness for all of your credit card debt. But they will occasionally accept a smaller amount to settle the balance due and forgive the rest.

Who has the best debt relief program? ›

Best debt relief companies
  • Best for debt support: Accredited Debt Relief.
  • Best for customer satisfaction: Americor.
  • Best for large debts: National Debt Relief.
  • Best for credit card debt: Freedom Debt Relief.
  • Best for affordability: New Era Debt Solutions.
  • Best longstanding company: Pacific Debt Relief.
Jun 12, 2024

Can you be forced to pay credit card debt? ›

While debt collectors cannot have you arrested for not paying your credit card debt, creditors can still use the legal system to make sure they get their money back. The most common legal recourse is to sue you for payment. If you get sued for unpaid credit card debt, don't ignore the lawsuit.

Can you go to jail if you can't pay your credit cards? ›

NO. You cannot go to jail simply for failing to pay your credit card debt. It is also illegal for creditors or debt collectors to threaten you with arrest or any kind of criminal penalty to try to get you to pay.

How long before credit cards sue you? ›

Credit card companies and debt collectors don't usually sue borrowers until their account has been in default for six months or more. In that six-month period, if you keep missing payments, the creditor will report them to the major credit bureaus and they'll be reflected on your credit report.

What happens if you never pay back a credit card? ›

Consequences for missed credit card payments can vary depending on the card issuer. But generally, if you don't pay your credit card bill, you can expect that your credit scores will suffer, you'll incur charges such as late fees and a higher penalty interest rate, and your account may be closed.

Is the government helping with credit card debt? ›

Unfortunately, there is no such thing as a government-sponsored program for credit card debt relief.

What can I do if I can't pay my debt? ›

Here are some debt-relief options to consider.
  1. Create a Budget. ...
  2. Do Nothing and Get Debt Relief That Way. ...
  3. Negotiate With Your Creditors to Get Debt Relief. ...
  4. Seek Debt-Relief Assistance From a Consumer Credit Counseling Agency. ...
  5. File for Bankruptcy to Get Debt Relief. ...
  6. Get Help With Your Federal Student Loans.

How to wipe out credit card debt legally? ›

Outside of bankruptcy or debt settlement, there are really no other ways to completely wipe away credit card debt without paying. Making minimum payments and slowly chipping away at the balance is the norm for most people in debt, and that may be the best option in many situations.

Can I freeze my credit card to pay it off? ›

Credit cards can be frozen for many reasons, usually to prevent fraud or to stop yourself spending and racking up debt. Freezing interest charges is also possible if you are in financial difficulty, but will require a longer conversation with your provider about your affordability.

Can I cancel a credit card if I can't pay it? ›

While you may be able to close an account with a balance — some issuers allow account closures for new charges while you pay off a balance — we recommend you pay it off in full. This ensures you don't forget about any balances or incur fees. You can also consider completing a balance transfer before closing the card.

How to get settlement on credit card? ›

Apply for a settlement via a formal letter in which you will again explain in detail why you can't pay the entire debt amount. The lender may decide on a lump sum settlement amount based on the severity of your circ*mstances. As part of the debt settlement process, provide the whole amount that your lender decides.

What happens to unpaid credit card debt after 7 years? ›

Does credit card debt go away after 7 years? Most negative items on your credit report, including unpaid debts, charge-offs, or late payments, will fall off your credit report seven years after the date of the first missed payment. However, it's important to remember that you'll still owe the creditor.

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